Welcome to Fenzoria Distribution Hub.

This Cookie Policy explains how Fenzoria Distribution Hub uses cookies and similar technologies when you visit or interact with our website. It describes what cookies are, why we use them, the types of cookies we may use, how you can manage your cookie preferences, and your rights regarding the collection of certain information.

By continuing to use our website, you acknowledge that you have read and understood this Cookie Policy.

This Cookie Policy should be read together with our Privacy Policy and Terms of Service.

Our Commitment

At Fenzoria Distribution Hub, we are committed to protecting your privacy while providing a secure, efficient, and user-friendly shopping experience.

Cookies help us:

• Improve website performance.
• Maintain website security.
• Remember customer preferences.
• Improve shopping functionality.
• Analyze website performance.
• Enhance customer experience.

We do not use cookies to collect unnecessary personal information.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website.

Cookies allow websites to recognize your browser and remember certain information, such as:

• Language Preferences
• Shopping Cart Information
• Login Sessions
• Website Preferences
• Security Settings
• Device Recognition

Cookies generally do not damage your device or access personal files.

Why We Use Cookies

We use cookies to support the normal operation of our website and improve your browsing experience.

Cookies may help us:

• Maintain secure browsing sessions.
• Keep products in your shopping cart.
• Remember your preferences.
• Improve website speed and performance.
• Understand website usage.
• Prevent fraudulent activity.
• Improve customer experience.
• Diagnose technical issues.

Types of Cookies We May Use

1. Essential Cookies

These cookies are necessary for the proper operation of our website.

They help with functions such as:

• Website Security
• Login Sessions
• Shopping Cart Functionality
• Checkout Process
• Payment Processing
• Fraud Prevention
• Website Navigation

Without these cookies, certain parts of the website may not function correctly.

2. Performance Cookies

Performance cookies help us understand how visitors interact with our website.

They may collect information regarding:

• Popular Pages
• Website Performance
• Navigation Patterns
• Error Messages
• Loading Speed

This information helps us improve our website.

3. Functional Cookies

Functional cookies remember customer preferences, including:

• Language Selection
• Region Preferences
• Saved Settings
• Recently Viewed Products
• User Experience Preferences

These cookies improve convenience while browsing.

4. Analytics Cookies

Analytics cookies help us understand:

• Website Traffic
• Visitor Behaviour
• Device Information
• Session Duration
• General Website Performance

Analytics information is generally used in an aggregated manner to improve our services.

5. Security Cookies

Security-related cookies assist in:

• Preventing Fraud
• Detecting Suspicious Activity
• Protecting Customer Accounts
• Maintaining Website Security
• Preventing Unauthorized Access

These cookies contribute to the safe operation of our website.

Third-Party Cookies

Some cookies may be placed by trusted third-party service providers that support website functionality.

These providers may include services related to:

• Payment Processing
• Website Analytics
• Performance Monitoring
• Security Services
• Advertising Measurement (where applicable)

Each third-party provider operates under its own privacy practices and policies.

Fenzoria Distribution Hub does not control third-party cookie practices.

Managing Cookies

Most internet browsers allow you to:

• View stored cookies.
• Delete cookies.
• Block cookies.
• Restrict cookie usage.
• Configure browser privacy settings.

Please note that disabling certain cookies may affect website functionality, including shopping cart features, account access, and checkout.

Cookie Consent

Where required by applicable law, visitors may be provided with options to accept, reject, or customize non-essential cookies.

Your continued use of our website after applicable cookie notices may indicate your consent to the use of cookies as described in this policy, subject to your browser settings and applicable legal requirements.

Information Collected Through Cookies

Depending on the type of cookie used, cookies may collect information such as:

• Browser Type
• Device Type
• Operating System
• IP Address
• Website Preferences
• Session Information
• Pages Visited
• Time Spent on Website
• Referral Information
• Shopping Cart Information

Cookies generally do not intentionally collect sensitive financial information such as:

• Credit Card Numbers
• Debit Card Numbers
• Banking Passwords
• UPI PINs
• OTPs

Cookie Retention

Different cookies remain active for different periods.

Some cookies expire automatically when your browsing session ends, while others may remain on your device for a limited period to remember your preferences during future visits.

Retention periods vary depending on the purpose of each cookie.

Children's Privacy

Our website is not intentionally directed toward children.

We do not knowingly use cookies to collect personal information from children in violation of applicable law.

If you believe a child has provided personal information through our website, please contact us promptly.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect:

• Changes in Technology
• Website Improvements
• Legal Requirements
• Regulatory Changes
• Operational Updates

The most recent version published on our website will always apply.

Customers are encouraged to review this page periodically.