Promotional Terms & Conditions

Welcome to Fenzoria Distribution Hub.

These Promotional Terms & Conditions govern all promotional campaigns, discount offers, coupon codes, seasonal sales, bundle deals, cashback offers, giveaways, free gifts, and other marketing promotions conducted by Fenzoria Distribution Hub through our website or official communication channels.

By participating in any promotion offered by Fenzoria Distribution Hub, you acknowledge that you have read, understood, and agreed to these Promotional Terms & Conditions in addition to our Terms of Service, Privacy Policy, Shipping Policy, and Return, Refund, Exchange & Cancellation Policy.

Our Promotional Commitment

We strive to provide customers with genuine promotional offers that are:

  • Transparent
  • Fair
  • Easy to Understand
  • Available for Eligible Customers
  • Subject to Clearly Defined Terms

All promotional campaigns are conducted in good faith and are intended to enhance the customer shopping experience.

Eligible Promotions

Promotions offered by Fenzoria Distribution Hub may include:

  • Percentage Discounts
  • Flat Discounts
  • Limited-Time Sales
  • Festival Offers
  • Flash Sales
  • Bundle Offers
  • Combo Offers
  • Buy More, Save More Promotions
  • Coupon Code Discounts
  • Free Shipping Promotions
  • Free Gift Offers
  • New Customer Offers
  • Seasonal Campaigns
  • Clearance Sales
  • Special Event Promotions

Promotions may vary from time to time.

Promotional Eligibility

Unless otherwise specified:

  • Promotions are available only for purchases made through our official website.
  • Customers must satisfy all eligibility requirements before the promotion can be applied.
  • Promotions may be limited to selected products, collections, or categories.
  • Certain products may be excluded from promotional campaigns.

Limited-Time Offers

Most promotions are available only for a limited period.

Promotions automatically expire upon:

  • Promotion End Date
  • Inventory Exhaustion
  • Campaign Closure
  • Withdrawal by Fenzoria Distribution Hub

Expired promotions cannot be applied retrospectively.

Promotional Pricing

Promotional pricing is valid only during the active promotional period.

Prices displayed after the promotion ends shall be considered the applicable selling price.

We reserve the right to correct pricing errors resulting from technical issues or human error.

Coupon Codes

Where coupon codes are issued:

  • Coupon codes must be entered during checkout.
  • Coupon codes cannot generally be applied after payment has been completed.
  • Only valid coupon codes may be redeemed.
  • Expired coupon codes cannot be reactivated.
  • Coupon codes have no cash value unless required by applicable law.

Combination of Offers

Unless specifically stated otherwise:

  • Only one promotional offer may apply to a single order.
  • Promotions generally cannot be combined with:
    • Other Coupons
    • Promotional Credits
    • Cashback Offers
    • Employee Discounts
    • Referral Discounts
    • Special Pricing Programs

Where multiple eligible promotions exist, the system may automatically apply the offer determined by the checkout process.

Bundle & Combo Offers

Promotional bundle offers are subject to:

  • Product Availability
  • Inventory Levels
  • Campaign Terms

If part of a promotional bundle is returned, refunded, or cancelled, the promotional pricing may be recalculated in accordance with our Return & Refund Policy.

Free Gifts

Where a promotion includes a complimentary gift:

  • Free gifts are available only while stocks last.
  • Gift selection may not always be available.
  • Free gifts cannot generally be exchanged for cash or store credit.
  • Alternative gifts of similar value may be provided where necessary.
  • Free gifts may be discontinued without prior notice.

Free Shipping Promotions

Promotional free shipping offers may:

  • Apply only to selected regions.
  • Require a minimum order value.
  • Be available only during specified campaigns.
  • Exclude certain delivery locations.

Shipping promotions remain subject to courier serviceability.

Promotional Inventory

Promotional offers are subject to product availability.

If inventory becomes unavailable during a campaign, we reserve the right to:

  • End the promotion.
  • Substitute eligible inventory where appropriate.
  • Cancel affected orders.
  • Offer another reasonable resolution where applicable.

Order Cancellation During Promotions

If an order placed under a promotional campaign is cancelled:

  • The promotional offer may become void.
  • Coupon codes may not automatically be reissued unless determined by the applicable promotion.
  • Refunds will be processed in accordance with our Return, Refund, Exchange & Cancellation Policy.

Returns & Refunds for Promotional Purchases

Products purchased during promotional campaigns remain subject to our published Return, Refund, Exchange & Cancellation Policy unless a specific promotion clearly states otherwise.

Where applicable:

  • Promotional discounts may be adjusted if part of a bundled purchase is returned.
  • Refunds will generally reflect the actual amount paid after discounts.
  • Complimentary promotional items may be required to be returned if the qualifying purchase is returned, where permitted by law.

Promotional Abuse

To maintain fairness, we reserve the right to decline or cancel promotions involving:

  • Multiple fake accounts.
  • Fraudulent transactions.
  • Unauthorized coupon distribution.
  • Automated purchases.
  • Misuse of promotional systems.
  • Payment fraud.
  • Bulk purchases intended to exploit promotional pricing.
  • Violation of our Terms of Service.

Such actions may result in cancellation of the promotion or order.

Modification or Withdrawal of Promotions

Fenzoria Distribution Hub reserves the right to:

  • Modify promotional offers.
  • Extend promotional periods.
  • End promotions early.
  • Correct promotional errors.
  • Withdraw promotions where necessary.

Such actions may occur due to:

  • Technical Issues
  • Operational Requirements
  • Inventory Availability
  • Legal Compliance
  • Fraud Prevention

Limitation of Liability

To the maximum extent permitted by applicable law, Fenzoria Distribution Hub shall not be liable for:

  • Technical failures preventing promotional participation.
  • Coupon application failures caused by user error.
  • Internet interruptions.
  • Inventory shortages.
  • Third-party payment failures.
  • Courier delays.
  • Promotional system outages.

Nothing in this section limits statutory rights available under applicable consumer protection laws.

Governing Law

These Promotional Terms & Conditions shall be governed by the laws of India.

Any disputes relating to promotional campaigns shall be subject to the jurisdiction of the competent courts having authority over our principal place of business, unless otherwise required by applicable law.

Policy Updates

We reserve the right to modify or update these Promotional Terms & Conditions at any time without prior notice.

The latest version published on our website shall apply to all future promotional campaigns.